I would just like to congratulate Carvers on their excellent staff members. I have recently been to purchase tiles from Tile Choice within your store and the guys couldn't have been more helpful, especially Lee. Nothing was too much trouble and I was always made to feel like I was the only customer. Lee made sure I had everything I needed, gave us advice on tiles and trim and above all put everything in my car for me as I had my little one with me.
I feel people are far too eager to complain these days and not many people take the time to say thank you when someone does a great job.
If you could pass this onto Lee's manager so he knows what a great job he's doing I would

After visiting your Cannock store today I have to congratulate you on the wonderful staff you have. From the warm welcome, help and advice, to loading the car we could not be happier with our shopping trip, i will always recommend this store. Many thanks Sue Devey an impressed and happy customer.

We just wanted to tell you that we have had excellent service, and well beyond the call of duty, from your excellent staff at Perry Barr. We've recently made a large purchase of bathroom tiles after much deliberation, and the patience and advice shown by your staff was first rate. Would you please thank them on our behalf for making what could have been a chore a very pleasant experience? We know who we'll be visiting when we have our kitchen renovated!

I would just like to acknowledge the service my husband and i received from Jamie today at the West Bromwich store. Jamie was professional and very keen to provide a good service, which is something many shops do not pride themselves on anymore. He talked us through, in great detail, each aspect of both the wall and floor tiles we looked at, giving us his recommendation on quality and style.

I haven't found a company who I would say work and act to the same standard I ask my employees too. Apart from yesterday when I walked into your Walsall road, Perry Barr store and met your colleague Pete, from entering he was nothing but polite courteous and couldn't do enough to help us. I always say credit where credit is due and I genuinely have to say you are extremely lucky to have such a well-mannered gentleman working in your team.