Secure Online Payments

 

 
Secure online shopping at Tile Choice Ltd
At Tile Choice we take security very seriously and make shopping online as safe as shopping in any of our stores.
Your browser will go into secure mode as soon as you access the 'checkout' pages, i.e. before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen.
Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times.
We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check. New security checks like the card signature code have recently been introduced to protect your credit card details online. We use your card details to process your orders and we will ask for them for every order placed.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited. If you have any further concerns about security, Please contact us
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Verified by Visa and MasterCard SecureCode

Tilechoice.co.uk is now participating in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites. If the credit / debit card you’re using to pay for Secured Paymentyour order qualifies for one of these services (not all cards do), you will be taken to a page hosted by your card issuer. This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties. If you haven’t registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It’s an online shopping code that you’ll be able to use to identify yourself and your card when shopping online on tilechoice.co.uk or any other participating websites. It’s basically the online equivalent of chip & pin which is used on the highstreet. If you have already registered, you will be required to use your password on future online transactions. If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you, as tilechoice.co.uk are unfortunately not be able to help. Alternatively, you can always place your order by calling our Internet Sales order line 0800 1 560 560. 
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Security of your personal details
You may have seen in the press that some customers of banks and online businesses have been receiving fraudulent emails and/or pop-ups. These all have one thing in common: they request individuals to confirm their personal details, credit card details, or user name and password.
Tile Choice does participate in sending newsletter to customers only when we have special offers, if you do not wish to receive our newsletters, there is a drop put button, and once clicked on you will be deleted of our list.
If you receive an email that appears to be from Tile Choice that you suspect is fraudulent, do not click on any links contained within the email or provide any credit card or log on details. Please forward a copy to Click here
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How does your browser protect you and your data?
Most modern web browsers, such as Internet Explorer and Netscape, support 'secure mode' and standard security protocols. Internet Explorer can warn you if the site you are about to send payment details to is secure or insecure. To make this happen, select OPTIONS on the VIEW menu and then click the SECURITY tab. Once all of the warning boxes have been ticked, Internet Explorer will automatically alert you each time you send your private details to another site. Internet PrivacyIf you use a Netscape browser, you should select SECURITY PREFERENCES from the OPTIONS menu and then click on the GENERAL tab. Tick all of the Security Alert boxes and again, you will be warned when you are sending details to secure and insecure sites. Online security is constantly evolving so, if you are using older versions of Internet Explorer (version 6 or older), we recommend you update your browser to a later version of IE in order to take full advantage of the improved security features. If you'd like to update your browser, please visit Microsoft Website (Tilechoice.co.uk is not responsible for the content of external websites. This will open a new window). Tile Choice are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Tile Choice collect information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on Tile Choice website. You can access our website home page and browse our site without disclosing your personal data. However, when registering with Tile Choice you will be asked to provide certain information about yourself.
How do we use your information?
We use the information that we collect about you to:

Process your orders, Manage your account, Administer this website, Monitor Customer traffic patterns and site usage to help us develop and improve the design and layout of the site, Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or mail with offers from the following company; Tile Choice

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Paying with PayPal
PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. We remember everything for you, safeguarding your bank, credit or debit card details. You can use PayPal to pay for items on Tile Choice.
PayPal hides your financial details so you don’t have to share them online. We also protect your purchases so just in case there’s a problem, you can get your money back. PayPal lets you pay in a few easy clicks. No hassle of getting out your wallet or typing your card details into different sites. All you need is your email address for quick, easy payment.
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What about cookies?
Our online ordering system use a cookie to record a unique reference on your computer so that we can track of your order as you use the system, is only valid for a single visit and each new will result in a new cookie overwriting any previous that were generated on previous visits site. In order that we can monitor and improve the site we may gather certain information about you when you use it. You may refuse to accept cookies by activating the settings on your browser which allows you to refuse the settings of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
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